Privacy Policy
Last updated: January 2025
This Privacy Policy explains how GalHistory Tickets, operating through the website galhistorytickets.click ("we", "us", "our"), collects, uses, stores, and protects personal information provided by visitors to this website. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) as applicable in Ireland and the UK.
1. Who We Are
The data controller for this website is GalHistory Tickets, contactable at 31 Connacht Park, Ennis, V95 QR78, Ireland, by telephone at +353 65 012 3456, or by email at [email protected]. This website provides informational guidance to visitors planning a trip to the Gaelic Museum in Ireland. We do not sell tickets directly and are not affiliated with the museum's official booking system.
2. What Personal Data We Collect
We collect the following categories of personal data:
- Contact form submissions: Full name, email address, and the content of your message, submitted voluntarily via the contact form on the contacts page.
- Technical data: IP address, browser type, operating system, and pages visited, collected automatically when you access this website.
- Cookie and localStorage data: We use localStorage to store your cookie consent preference (key:
cookieConsent_galhistorytickets.click). No tracking cookies are set without your consent.
3. How We Use Your Personal Data
- Contact form data
- Used solely to respond to your enquiry. We do not use contact form submissions for marketing purposes without your explicit consent.
- Technical data
- Used to maintain the security and performance of this website. We do not use technical data to identify individual users.
- Cookie consent preference
- Stored in your browser's localStorage to remember your preference and avoid showing the consent banner on repeat visits.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: For cookie and localStorage use, where you have provided explicit consent via the cookie banner.
- Legitimate interests: For technical data collected to maintain website security and performance.
- Contract performance: For contact form data, to respond to your enquiry as requested.
5. Cookies and localStorage
This website uses localStorage (not cookies) to store your consent preference. No third-party tracking scripts, analytics pixels, or advertising cookies are used on this website. If you decline consent via the cookie banner, no preference data is stored and the banner will reappear on your next visit.
You can clear localStorage data at any time via your browser settings (Settings > Privacy > Clear browsing data).
6. Data Retention
Contact form submissions are retained for a maximum of 12 months from the date of receipt, after which they are securely deleted. Technical log data is retained for a maximum of 90 days. Cookie consent preferences stored in localStorage persist until you clear your browser data.
7. Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use third-party analytics services, advertising networks, or social media tracking pixels on this website. Your data is not transferred outside the European Economic Area (EEA) or the United Kingdom.
8. Your Rights
Under GDPR and applicable UK data protection law, you have the following rights:
- The right to access your personal data held by us
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing based on legitimate interests
- The right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. This website is served over HTTPS. Contact form submissions are transmitted via your email client using the mailto protocol; please be aware that email is not a fully secure communication channel.
10. Contact and Complaints
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected] or by post at 31 Connacht Park, Ennis, V95 QR78, Ireland.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission (dataprotection.ie). In the UK, this is the Information Commissioner's Office (ico.org.uk).